JACKIE
LAPIN
Case
Histories
Mazda Rev It Up/First
Year
History:
Performance driving
schools are an exciting, but expensive way for auto enthusiasts to improve
their driving skills and fulfill their latent desire to feel like Mario
Andretti for a few days. Mazda recognized this growing trend and initiated
a program that would bring the experience to the masses, giving anyone
with $40 a taste of performance driving instruction from bonafide pros
with NASCAR, CART, IRL and road racing bloodlines. Plus it offered participants
an opportunity to utilize those new found abilities to compete in a national
driving championship with a chance to win a MAZDA6 sport sedan. While safety
and driving control were being taught, Mazda benefited by putting 22,000+
people behind the wheel of its showcase MAZDA6 vehicle in a road test situation—an
ideal way to bring new customers to the brand without having to get them
into the dealer showroom.
PR Program Goals:
Jackie Lapin Media
Relations was retained by Automotive Marketing Consultants (AMCI), the
producers of Mazda Rev It Up, and Mazda to attract a wide variety of active
lifestyle enthusiasts to the event in 15 cities—enough to put as many as
1,000 people a day behind the wheel—and to inspire the media to cover the
program. Ultimately, the coverage was directed to achieve three goals:
reaffirm Mazda’s image for making autos that have “the soul of a sportscar,”
create an exciting and successful perennial program which generates mass
consumer interaction with a new Mazda showcase vehicle each year, and to
increase sales to those who experience the car in a performance situation.
Strategy:
The Mazda Rev It
Up (MRIU) campaign was undertaken in three stages. Jackie Lapin worked
closely alongside Mazda PR staff. First was the effort to educate the automotive
and marketing industry trade media with the program--Automotive Age, Brandweek,
Sports Business Journal. The second phase focused on national automotive
enthusiast media and national lifestyle press (men’s magazines). The third
was to zero in on each of the 15 key markets where the event was set to
be staged.
Tasks:
1. Creating a media
kit that reached out to a vast array of media from automotive journalists
to auto racing columnists to news editors and morning radio show hosts.
Content focused on the event, the well known driving instructors, what
participants could learn from the school, the championship, and accompanying
lifestyle activities that made it a unique event quite different from a
typical performance driving school.
2. Developing a very
comprehensive website to accommodate the needs of hundreds of journalists
in each market. The MRIU site was created to enable media to seek
out the specific information pertaining to his/her area of interest. It
was structured to feature a section that offered generic national press
releases for national media, one that broke down individual releases for
each specific market with the information exclusive to that region for
regional media, and a separate photo gallery—divided into action photos,
instructor headshots, Mazda vehicle shots, Mazda executive spokespeople,
and event logos. The shots of the championship event and the winner were
ultimately added, as well. Thus, it saved tremendous time for MRIU PR staff,
directing media to the site instead of individually emailing or mailing
info/photos to reporters. Media kits were only sent to specific media who
needed a hard copy and then were provided onsite, but everyone else was
directed to the site.
3. Writing and orchestrating
the pitching process. It was felt that a generic pitch was not personalized
enough. Journalists needed to understand how Mazda Rev It Up could best
be covered or appreciated by their audience. Thus, different pitches were
created to reach the following media: automotive writers and radio show
hosts, motorsports columnists, morning TV talk show producers, news planning
desks, TV sports producers, TV meteorologists, newspaper city/transportation/traffic
editors, calendar editors, feature/lifestyle editors, long lead regional
magazine editors, weekly alternative/entertainment publications, community
and ethnic newspapers, radio morning talk show producers and hosts, radio
promotions director, sports radio, all-news radio assignment personnel
and appropriate business media. A comprehensive calendar was created to
instruct the distribution house on what dates each should be issued in
the individual markets, along with the press releases.
4. National media
pitching. The agency began the national effort by placing advance stories
with all automotive enthusiast media. Results included: Autoweek, Road
& Track, Automobile, AutoMundo, Miata Magazine, North American
Pylon, Sport Truck, African Americans on Wheels, etc. Efforts then
began to recruit national TV and radio media to cover upcoming events.
These included Super2NR on TNN/Spike, Motorweek TV on SpeedChannel, MotorTrend
Radio, Car & Driver Radio. Automotive enthusiast websites also helped
to drive registration.
5. Advanced regional
media push. Based on advance lead times, the staff worked forward starting
with long lead media and eventually pitching last minute TV planning editors
and city editors in all 15 markets. First stories were focused on the novel
event’s arrival in town and the opportunity for local residents to sign
up. Usually such stories were written by auto section editors and weekend
calendar/entertainment editors. Radio promotions were offered to stations,
which offered tickets for their listeners to participate and a chance for
their personalities to experience MRIU. Some of the results included: San
Jose Mercury News, Los Angeles Times, Houston Chronicle, Dallas Morning
News, Fort Worth Star Telegram, Atlanta Journal Constitution, Minneapolis
Star Tribune, Chicago Tribune, Boston Globe, Washington Times and Newsday.
6. Event coverage
push. The agency switched over to recruiting reporters to experience the
program personally. A key target was TV morning news shows. Second was
feature editors, columnists and cityside reporters. Interviews were offered
with the driving instructors, who included NASCAR’s Randy Tolsma,
Print media covering included Orange County Register, Miami Herald , Boston
Herald, New York Times, and numerous suburban dailies. More than two dozen
TV major, segments were generated in the 15 markets, despite a slow start
due to launching MRIU during the first weekend of the war with Iraq.
7. National finals
coverage. Jackie Lapin Media Relations embarked on an effort to generate
stories in the hometown newspapers where the 20 finalists resided. At the
same time, the agency approached national media to cover the event, as
well as local media in the Monterey/Salinas area where the finals were
being held at Mazda Raceway Laguna Seca. National magazine AMI Autoworld
sent a reporter as well as the local TV stations and two of the regional
newspapers did advance stories. After the event wrapped, up a release was
issued both nationally and to the local hometown media, resulting in stories
in both media segments, noting the winner and close runners-up.
Results:
Mazda Rev It Up was
deemed a major success on all fronts. The publicity helped to draw more
than 22,000 participants, including many newcomers, as well as long time
automotive enthusiasts. Oftentimes competitors came with family members
or with friends, to learn and compete together. Overall media coverage
well exceeded expectations, and contributed to the decision to continue
the event in succeeding years. Statistical analysis revealed that sales
increased, directly attributable to buyers who had participated in Mazda
Rev It Up.
Return to Top
|